General Billing Information
Exceeding Your Expectations

Thank you for choosing Healdsburg District Hospital for your healthcare needs. We would like to take this opportunity to provide you with some helpful information regarding our billing services.

To contact our Business Office call (707) 431-6510 or (707) 431-6521

In order to make the billing process go smoothly, it is important that you provide us with the correct and complete insurance information.

If you have insurance, we will bill your insurance company first before sending you a bill. You will not get a bill from us until your insurance company has processed your claim. Any patient liability for services that is not covered by your insurance will be included in your final bill.

Your final bill will be a summary of your service, protecting your confidential medical information. If you wish to have an itemized list of your services, please feel free to call (707) 431-6510 and speak to one of our financial counselors.

Please note that Emergency Room, EKG, HPC and Wound Care physician fees will be included in your hospital bill.

Payment Options
Payment is due at the time of service. As a courtesy, we will bill your insurance company.

Healdsburg District Hospital provides patients with the option of paying online via credit card, debit card, or Healthcare Spending Account (HSA). Online Bill Pay.

Cash Discount Policy
Healdsburg District Hospital offers a discount policy of ten percent (10%) for payment made in full at time of service. If our staff is unable to provide you with an estimate of your bill at the time of service, we will send it to you as soon as possible. To take advantage of this cash discount, payment has to be made within 10-days of receipt of your bill.

Preferred Payment Plan
If payment is a problem, ask our Financial Counselor about our Preferred Payment Plan.  HDH  provides a variety of payment options for your convenience. Call our Financial Counselors at 707-431-6510 to help you set this up.

Financial Assistance

If you require financial assistance we can assist you in filling out applications for any of the following programs:

  • Medi-Cal
  • CMSP
  • Healthy Families
  • Section 1101: Federal funding for emergency health services furnished to undocumented immigrants
  • Referral to the Victims Assistance Center can be made for you. Please Ask for details if you think you may qualify.

To determine your eligibility, please call our Financial Counselors at 707-431-6510.

Charity Care
It is the Hospital’s commitment that no one requiring medical care will be denied service. We will provide financial support to those patients whose financial status make it difficult, or impossible, for them to pay for necessary services.

Before you apply for our Charity Care program, you will first need to apply for any governmental programs available to you, i.e., Medi-Cal, Healthy Families, BCCTP and CCS.

Additional Fees

Radiology
If you are receiving services from the Radiology Department, you will receive a separate bill from Redwood Regional Radiology Medical Group for the Radiologist reading fee.

Surgery
If you are receiving service from the Surgery Department, you may also receive a separate bill from your Doctor, Anesthesiologist, Radiologist, Pathologist or other consulting Doctors. Not all Doctors have contracts with your insurance company so please be sure to check your insurance plan coverage in advance.

1375 University Avenue, Healdsburg, CA 95448
Main Number: (707) 431-6500
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